About
Hi! I'm Jessa. A Registered Nurse with over 2 decades of experience helping adults and families navigate an often complex and overwhelming healthcare system. After years of working in healthcare, I saw the same problem over and over again: people were leaving medical appointments, hospitals and specialist visits feeling overwhelmed, unsure and alone. They had diagnoses they didn't fully understand, treatments plans that felt confusing, stacks of paperwork, complicated medication lists and no clear sense of what to do next.
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That's where I come in. ​
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What I Do
I provide healthcare navigation and advocacy services for adults. My role is not to replace your doctor or provide medical treatment, but to help you understand and navigate the care you're already receiving.
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I can help adults and caregivers by:
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Explaining diagnoses, test results and treatments plans in plain language...no more complicated medical jargon
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Help prepare clients for doctor and specialist appointments
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Help coordinate care across multiple providers
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Supporting adults and families after a hospital discharge
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Coaching caregivers who are supporting aging parents or loved ones​
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My goal is to reduce the stress and confusion a complicated system can cause - and to help you feel confident advocating for yourself and your loved ones.
Who I Work With
I work exclusively with adults and adult caregivers. My services are especially helpful for:
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Adults managing a new medical condition or chronic disease
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Families supporting aging parents
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Caregivers feeling overwhelmed by medical decisions and logistics
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Individuals confused about their own care and
My Approach
I believe healthcare should be understandable, not intimidating.
As a nurse, I bring clinical knowledge, system-level experience with a calm, practical approach. I help you focus on what truly matters to you and create a clear path forward - no panic or information overload.
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I am known for being clear and straightforward. My ability to be practical and compassionate helps me create organized and detail-oriented next steps. I am also super honest about what I can and cannot help with. (What can I say, I have a conscience!)
Scope of Services
Just to be clear, I do not diagnose, prescribe or provide direct medical treatment. My services do not replace care from other licensed medical professionals or emergency services. Instead, I serve as a guide and advocate - helping you make sense of the system and your options.
